20A Solway Trading Estate
Maryport
Cumbria
CA15 8NF
Telephone: 0845 2578630
Fax: 01900 838102
Company No: 05645855
Vat Reg: GB 894 7080 81

Cartwright Computers Remote Access

Question: What is remote access and how does it work?

Answer: Remote access allows our computer engineer to conduct repairs or Health Checks using a remote control software.  What happens is you download our remote software, select which office the Technician is it then enter a security code given by the Technician.  Once you click the start button, a member of Cartwright Computers has full access to your computer enabling us to carry out what ever task you have set us.

Question: Do I need a internet connection?

Answer: Yes! For the remote to work you must have a broadband connection.  Dialup does work but is very slow! and not recommended

Question: How much is the service and how do I pay?

Answer: Depends on what you require, we ask you to pay the minium of £20 before we carry out the remote.  You can pay us using paypal or if living in England by calling our office on 01900 838230 to pay by card.

PLEASE CLICK HERE TO DOWNLOAD
OUR REMOTE SOFTWARE

1. Instructions

2. Click on the file the select run

3. Enter the password given by the engineer

4. Then click START

5. We then should have control of your computer