Frequently Asked Questions
Q: What are your
charges?
A: It depends on what the problem is. We charge FIXED prices
not hourly prices, which mean we tell you a price then stick to it.
Prices are constantly changing for us to be competitive so please
email us here requesting a price.
Q: Do you repair
laptops?
A: Yes! We repair just about any laptop. What ever the make or
model is we can fix it. What happens is we diagnose your
laptop and if we think its worth fixing we will call you with a
price. If the cost of repair is more than the laptop is worth
we will let you know this and give you the options.
Q: Can you recover data?
A: Yes we have data recovery measures in place. Just contact
us with your requirements. Data can be copied to a cd, DVD or
external hard drive.
Q: Do you do home or
office visits
A: Yes, we can come to your home or office. Our charges are
very competitive!
Q: Do you sell brand new
computers or laptops?
A: Yes. We ask for your requirements then provide you with a price.
We will then build or order a pre built system for your
requirements. We can compete with most major retailers & offer
a very good after sales, NO premium rate numbers to phone, just
friendly & local staff.
Q: Do you refurbish or
sell second hand computers & Laptops?
A: Yes! We can provide used laptops or desktops from £50. Just
contact us using the contact form to request our current stock.
Q: Do you buy second
hand laptops or desktops?
A: YES! contact us to tell us what you have. We need proof of
purchase or proof of identity i.e. driving licence. Drop us a email
or call us on the numbers above. We will need to see the goods
then offer you a price.
Q: Can you support my
business or school?
A: Yes! We currently have a large number of small & medium size
businesses on our books. They include server installs, service
contracts & onsite support. Each Customer will receive
dedicated support. We offer out of hours service for the more
needy business.
Q: Do you sell Ink
cartridges?
A: Yes! Our Maryport workshop stocks a wide range of original or
compatible printer inks at very cheap prices. Prices start
from £2.88 + vat. People who order in bulk receive a high
discount rate. In addition to ink we also stock paper, computer
parts, blank CD's and DVD's again at very competitive prices.
We can also provide a mail order service. Visit our new online shop
at www.inkmarra.co.uk
Q: My enquiry is not
listed above can you still help me?
A: chances are we CAN! It is FREE to contact us for advice or
recommendations. Just click here and send us a email. We
will answer ASAP
Q: Do you have any job
vacancies?
A: We are constantly looking for people to join our team either self
employed engineers or employed. Drop me a CV by send it to
lee@cartwrightcomputers.co.uk
Q: I am looking to
invest in to a thriving business. Have you any opportunities
available?
A: We are always on the look out for business opportunities.
If you are looking for investments, or want to recommend any
additional services we can offer then why not drop me a email to
lee@cartwrightcomputers.co.uk
